Contact & Support

Remove the SD card from your device and insert it into your computer (use a USB adapter if your computer doesn't have a card slot). Then click "Import CPAP Data" on your dashboard and select the card. Everything is read directly in your browser — nothing uploads until you choose to save it. See our step-by-step SD card guide for more detail.

On most ResMed AirSense/AirCurve machines, the card slot is on the back or underside, sometimes behind a small door. Philips DreamStation and BMC Luna machines have a similar side or rear slot. No manufacturer software is required, just the raw SD card — see our SD card guide if you can't find it.

ResMed AirSense 10, AirSense 11, and AirCurve (10/11); Philips Respironics DreamStation; and BMC Luna G3 — all imported directly from the machine's SD card. If your device isn't listed, message us with the exact model; we're regularly adding support for more machines.

No. Explore the dashboard with built-in demo data, or import up to 3 nights of your own data with no account at all — everything runs locally in your browser. Create a free account to save more nights and sync across devices, or see Pricing for what each plan includes.

Any computer with a modern browser (Chrome, Edge, Safari, or Firefox) and a way to read the SD card works — Windows, Mac, Linux, or a Chromebook. No software installation is required; import happens directly in the browser. If your computer doesn't have a built-in SD card slot, a USB SD card adapter (inexpensive, sold anywhere) lets any of these work the same way.

Yes. Your data is yours — we never sell it or share it with insurers, employers, or advertisers. Import happens locally in your browser, and you can delete your account and all associated data at any time. Full details in our Privacy Policy.

Without an account, up to 3 nights, stored only in your browser. With a free account, up to 30 nights in the cloud. Pro removes that limit entirely for unlimited cloud storage.

Yes — from your dashboard, click "Create Public View Link" to generate an anonymous, read-only link to your data (no name or account info included) that you can send to your doctor or anyone else. You can revoke it at any time.

Open your Account page (from the account menu, top right), scroll to the bottom, and click "Delete my account." You'll be asked to confirm — this permanently removes all your imported nights and your account, and it can't be undone, so export or save anything you want to keep first.

Chrome and Edge use a native folder picker; Safari and Firefox use an automatic fallback file-selection dialog — just select everything on the card when prompted. If nothing happens, confirm your card reader is properly connected and try refreshing the page.

Make sure you selected the full SD card (not just one folder inside it), and that the dashboard's date range covers the nights you expect. If a night is still missing, try re-importing the card from scratch — our SD card guide walks through the full process.

Settings are read from your device's history file, which your machine periodically refreshes — a fresh re-import from the SD card usually resolves it. For help understanding what your settings mean, see our guide to CPAP pressure settings. If something still looks off afterward, message us and we'll take a look.

Message us with your exact machine model. We're actively expanding device support, and reports like yours directly shape what we add next.

Click "Pricing" in the top navigation, or, if you're signed in, choose "Manage Subscription" from the account menu (top right) — both take you to the same Pricing page with current plans and rates.

Go to the Pricing page, choose monthly or annual billing, and click Upgrade. If you're not signed in yet, you'll create a free account first and be taken straight to secure checkout. Pro features unlock immediately after payment.

UARS screening, Cheyne-Stokes pattern flagging, layered signal comparisons, unlimited cloud storage, and unlimited AI Sleep Doc chat. See full details on the Pricing page.

From the Pricing page, you can cancel in one click, any time. You'll keep Pro access through the end of your current billing period, then move to the Free plan with your data intact.